Privacy Policy

Effective Date: 1/1/25

This Privacy Policy describes how ChattaGen (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit chattagen.com (the “Site”) or use our services (collectively, the “Services”).

Information We Collect

Information You Provide:

  • Contact details (name, email, phone number)

  • Account information (username, password)

  • Payment information (if applicable)

  • Messages or content you submit

Information We Collect Automatically:

  • IP address

  • Device/browser information

  • Usage data (pages viewed, clicks)

  • Cookies and similar technologies

Information from Third Parties:

  • Service providers

  • Payment processors

  • Marketing partners

How We Use Your Information

We may use your information to:

  • Provide, maintain, and improve Services

  • Process transactions and send notifications

  • Communicate with you, including marketing emails, SMS/text messages, and phone calls (subject to applicable law and your consent)

  • Detect and prevent fraud

  • Comply with legal obligations

Marketing Communications:
By providing your phone number and email, you expressly consent to receive marketing messages, including autodialed calls and text messages. Consent is not a condition of purchase. Message and data rates may apply. You can opt out at any time:

  • SMS/Text: Reply “STOP” to unsubscribe

  • Email: Click the “unsubscribe” link

  • Calls: Let our representative know you do not wish to receive further calls

Cookies

We use cookies to:

  • Operate and improve our Site

  • Analyze usage

  • Remember preferences

  • Provide relevant advertising

You can adjust your browser settings to block cookies, but this may affect functionality.

How We Share Your Information

We may share information with:

  • Service providers

  • Marketing partners

  • Affiliates

  • Legal authorities or others to protect rights or comply with law

  • Business transferees (e.g., in a merger)

Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete personal information

  • Object to processing or restrict use

  • Request portability

  • Withdraw consent to marketing

  • Opt out of communications

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our Services are not intended for children. We do not knowingly collect data from children under 13. If you believe a child has provided information, please contact us.

Data Security and Retention

We use safeguards to protect your information but cannot guarantee absolute security. We retain information as long as necessary to provide Services, comply with laws, or enforce agreements.

International Users

Your data may be transferred to other countries. Where required, we use appropriate safeguards.

Changes to This Policy

We may update this Privacy Policy. Changes will be posted here with an updated Effective Date.

Contact

For questions or to exercise your rights:

ChattaGen
Email: ben@chattagen.com
Address: 9711 Mountainaire Drive, Ooltewah, TN, 37363